Billing Terms & Conditions

This Billing Terms and Conditions document outlines the payment and billing practices for Ausenne, operating in the United Kingdom.

1. Accepted Payment Methods

We offer a range of secure and convenient payment options:

  • Credit & Debit Cards: Visa, Mastercard, Maestro, American Express, Discover, Diners Club, UnionPay

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

All payments are processed in British Pounds (GBP).

2. Payment Processing

  • Payment must be completed at checkout.

  • Orders are not processed or shipped until full payment has been received.

  • If a payment fails or is declined, the order cannot be confirmed.

3. Pricing & Currency

  • All prices displayed on our website are shown in GBP (£).

  • Prices may change without prior notice.

  • Any applicable taxes, shipping fees, and discounts are calculated at checkout.

4. Secure Payment Processing

  • We use SSL encryption and trusted payment gateways to ensure secure transactions.

  • We do not store your credit card or payment details on our servers.

5. Refunds & Chargebacks

6. Fraud Prevention

  • We reserve the right to cancel or hold any order suspected of fraud or unauthorized activity.

  • Additional identity verification may be required for high-value orders.

7. Contact Information

Website name: Ausenne

Company name: RP GLOBAL ECOM LIMITED

Address: 124–128 City Road, London, EC1V 2NX, United Kingdom

Email: info@ausenne.com

Contact Form: Get in touch here

Phone: +31 6 84915527

Company Number (UK): 16865949
(Registered in England and Wales)

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM(CET)

We aim to respond to all inquiries within 24 hours on business days.

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